We are all facing challenging times due to the current events around the global spread of COVID-19.
At Amphasys, we have taken all necessary measures to protect our team and are committed to providing our customers with full online support, products and services to enable their continued business operations during this extraordinary time.
Maintenance
To ensure optimal performance of the Ampha Z32, a yearly maintenance is indispensable. To respect the social distancing measures and to circumvent the current travelling restrictions we have implemented an “External Maintenance” solution. This maintenance model entails shipping of the instrument to our technical personnel, who will service it and send it back to our customers within a few days. For more information, please contact us at support@amphasys.com.
Support
Our support team is working remotely and is committed to helping you with any requests or questions you might have. Please contact us at support@amphasys.com.
Products/Consumables
And last but not least, all our products can be ordered without any restrictions at order@amphasys.com.
We hope that the global situation will soon improve.